Manager’s Message

 In General, Public Safety
Dear members,

We are committed to providing the essential needs required while keeping both you and our staff safe.  We have encountered many challenges and will navigate through them to balance the restrictions with continued operations.

The statewide stay-at-home order from Governor Wolf took place on, Wednesday, April 1, 2020, continuing, at this time though April 30th. This is something that together we are all learning to navigate through.  With the recent addition of the closure of all schools statewide for this academic year, we realize there are ever changing circumstances during this extraordinary time because of the COVID-19.

Many individuals have posted to social media on receiving a discount or delay of assessments.  Our expenses are fixed and unlike banks, mortgage companies, or other for-profit businesses, community associations are nonprofits, we are not designed to make money. We are designed to pay the association’s bills. Monies collected aren’t retained, but are forwarded to others, such as the utility companies, insurance carriers, network/telephone communications, waste hauler, lake and environmental services, payroll, taxes and others.  The association’s expenses remain constant. The Association is reviewing all discretionary services and is delaying any non-urgent repairs that will not have a significant or negative impact on the health and safety of the association.  We are working with individuals who have contacted us for concerns on their accounts and are willing to accept non-traditional payment plans with owners.

Rest assured that our continued operations on-site and remote are still very active.  The Public Safety is responding to calls, patrolling, and monitoring the general safety of the community.  The Maintenance Department is working on roads and grounds, storm water management, facility maintenance, and the sanitation of all operational buildings.

All events will be evaluated with the details being communicated as we continue to monitor the stay at home order and its updates.

We have and will continue to follow the Governor’s mandate, the CDC guidelines as well as national, state, and local public health guidance.

As per the Governor’s mandate Contractors are only allowed in the association to make emergency repairs.

By Emergency Order, Governor Wolf has issued a cease order on short-term rentals until further notice. As per the Governor’s mandate a short-term rental is considered any rental under 30 days. If you advertise through Airbnb or VRBO you should have received further information on this emergency order.

The Board and staff continue to monitor daily operations including the fiscal responsibilities and impacts to our budget.

We see many residents out in the last week walking and getting some much-needed fresh air.  While we are so happy to see this, we remind all residents to continue to observe the social distancing requirements and all other recommendations by the CDC and the Pennsylvania Department of Health.

As we do not know what the immediate future holds, we will continue to stay focused on providing you with the high level of customer service you have come to expect.

We appreciate your patience and cooperation as we work through this challenge together.  The Board and staff wish each of you a very Happy Passover and Easter!

Sincerely,

Phyllis Haase

Community Manager

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