A Message From Phyllis Haase, Community Manager
Monroe County’s positive rate has rapidly increased to 19.1% as of today’s date, moving us from critical to the extreme positivity category. In light of our area experiencing a resurgence of COVID-19, we want to reassure the community that the Board of Directors and Management continues to take all necessary precautions to protect the health and safety of members, tenants, guests, and staffing.
Effective Wednesday, December 29, the Administration Office hours will be Monday – Saturday from 8:00 -12:00 pm and 12:45 pm – 4:00 pm for in-person transactions. The first hour of business is reserved for senior members, expectant mothers, and those with underlying health concerns. All entering must wear a mask, and entry will be limited to four people at any one time.
Please direct your guests to obtain passes at the kiosk and not go to the Welcome Center for entry passes. This will expedite their entry and allow for social distancing. As a reminder, landlords of Short Term Rentals are to register their guests at least three days in advance of arrival.
The following facilities will be closed by the end of the day Wednesday, December 29, until further notice:
Community Center – Fitness Center – Recreation Center
We ask that in-person meetings be limited if possible to reduce the risk of exposure. If you need to conduct business with us, visit our website, email us, or call (570) 421-4265 and dial the extension of the individual you are seeking to contact. Our staff can assist you with many of your needs by telephone or email. It is imperative that when leaving a voice mail, you speak slowly and provide your contact information to allow us to assist you with your requests. For general questions, please send an email to firstname.lastname@example.org.
As a reminder, you may make payments by calling the administration office at (570) 421-4265 or on our website. Please note the office will close on December 31 at noon and all day on January 1 in observance of the New Year.
I ask every one of our residents to take a moment to slow down and cherish all that we have to be thankful for. In a world with so many current uncertainties, it is ever more important to embrace each other and hold the sense of community tight. Reach out to a neighbor, extend the olive branch to ensure that they are ok and if they need any assistance. We want to make sure that everyone is safe.
On behalf of the Board of Directors and staff, I wish each and every one of our residents a safe and enjoyable New Year!
Phyllis Haase, Community Manager